faq

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The 30 day no questions asked return policy covers all private purchases made from the FiveStar Depot website.

All orders are shipped from our warehouse within 48 hours of the order being placed. 

If your order shows that it was delivered, but you did not receive it. Please double check with your neighbors, your mailbox, with any reception/front desk, and your local post office (if delivered by USPS). Some USPS orders are delivered a few days after the item is scanned as delivered, so you may want to wait a few days to pass. If you have looked in all of these places, and still have not received the parcel, then please send us a message for assistance. 

We aim to restock every week, but restock dates vary depending on product availability.

We currently ship worldwide.

no order minimums